Patterns of growth and development in the tourism and hospitality industry have long been influenced by innovation in technology – from modes of transport that facilitate travel, to the bespoke global distribution systems that connect the different segments of the travel, tourism and hospitality sectors. In this course, you will trace significant technological developments that have disrupted existing tourism & hospitality business models over time, and consider how technology influences the effectiveness of the overall tourism system. This course will also provide you with insights into leveraging technology to improve the economic, social and environmental sustainability of tourism and hospitality operations.